You can prepare extensively for an intervention and still walk into a room where everything changes within five minutes.
That isn’t failure.
That is the work.
I am far more concerned by a professional who enters an intervention completely certain of what will happen than one who arrives with a Plan A, Plan B and Plan C.
Because we are dealing with human beings, not formulas.
Years of experience should make you better at recognizing patterns.
But humility is what allows you to recognize when the person sitting in front of you doesn’t fit one.
Some of the most dangerous decisions in this work begin with:
“I know exactly what this person needs.”
I’d rather start with:
“Here is what I believe may work. And I am paying close enough attention to change course if it doesn’t.”
